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Botpress
Conversational AI platform with Studio tooling, conversation-based pricing, and paths from Free through Team for teams building and running AI agents and chat experiences. Botpress raised a $25 million Series B in June 2025.
Product and support engineering teams that want published conversation packs, Free-to-Team paths, and flexible agent runtimes without a fully opaque enterprise quote.
Non-technical CX teams that need the strongest visual design collaboration as the primary job, or buyers who refuse usage-based conversation metering.
Verdict
Botpress is a fair fit when you want to build agents with clearer conversation economics than many design-first studios. Published Free, Plus, and Team plans make pilots easier. Practitioners like metering clarity; teams centered on collaborative visual design may still prefer Voiceflow.
Score Breakdown
How Botpress scores in the categories that matter to its buyers.
Pricing
Botpress publishes Free, Plus, and Team plans on botpress.com/pricing, plus Custom. Figures below are USD list prices as of November 2026 when billed annually where noted. Conversation packs and AI usage add-ons are separate.
| Plan / SKU | Meter | Price (USD) | What stands out |
|---|---|---|---|
| Free | per month | $0 | 100 conversations; 3 seats |
| Plus | per month | $150 annual-class | 250 conversations; 3 seats; AI usage grant |
| Team | per month | $750 annual-class | 1,500 conversations; unlimited seats |
| Custom | annual | Custom quote | Higher volume; SLA; voice path |
The Field at a Glance
How Botpress compares with other AI conversation builders vendors we reviewed, by Overall Score and relative typical engagement cost.
Botpress scores 7.0 in AI conversation builders, under Voiceflow (7.8), SiteGPT (7.6), and Chatbase (7.5). Relative cost lands mid-band for this subcategory.
Use-case matrix
| Use case | Fit | Notes |
|---|---|---|
| Conversation-metered public plans | Strong | Core Botpress commercial story. |
| Flexible agent runtime and Studio | Strong | Common buyer story. |
| Free pilot path | Strong | Clear Free card. |
| Design-first CX collaboration | Mixed | Voiceflow is built around visual design and collaboration. |
| Fully managed CX bot service | Mixed | Managed customer-experience bot services come from vendors such as Ada. |
| SEO content optimization | Poor | Botpress does not optimize SEO content. |
Review Excerpts
Representative buyer views drawn from public information about Botpress. Paid reviews and pay-for-play sites were excluded.
“Conversation-based pricing made costs easier to forecast than per-token billing.”
Representative buyer view
“We deploy support agents to web chat and WhatsApp from one Studio project.”
Representative buyer view
“Free-tier limits are low, so most real pilots move to a paid plan quickly.”
Representative buyer view
Where customer reviews couldn't be found, our analysts attempted to give a voice to buyer sentiment, drawing on real information from review sites, forums, and product documentation.
Based on: Botpress’ website
Company Facts
- Founded
- 2017 (CB Insights)
- Headquarters
- Quebec, Quebec, Canada (CB Insights)
- Total funding raised
- $40M (CB Insights)
- Key investors
- Inovia Capital, Decibel Partners, Deloitte Ventures, HubSpot Ventures, Framework Venture Partners (CB Insights)
- Website
- botpress.com
Key Leadership
Sylvain Perron
Co-founder and CEO
Methodology
This page is an independent evaluation of Botpress for buyers comparing options in AI conversation builders. AI Industry Reviews accepts no sponsorships, advertising, or pay-for-placement fees. Botpress did not pay for this review.
What we scored
The headline number is an Overall Score on a 0-10 scale. Eight criteria sit under it in two groups.
- Buyer outcomes (for AI conversation builders)
- Open builder & runtime flexibility
- Conversation metering clarity
- Team collaboration depth
- Design-studio polish for non-devs
- Company & commercial
- Innovation & product leadership
- Project management & communication
- Pricing
- Contract fairness
Pricing measures whether the price looks fair for the value delivered, including packaging and renewal friction that show up in real buying cycles.
Score Composition
| Input | Weight | What it covers |
|---|---|---|
| Reviews | 40% | A proprietary read of what practitioners say about likes, complaints, and day-to-day use, including public review sites, forums, and private chat rooms. Paid reviews and pay-for-play sites are out of scope. |
| Product | 35% | Hands-on look at screens and workflows. |
| Pricing | 15% | Whether the price looks fair for what you get. |
| Docs & training | 10% | Docs, tutorials, and training material. |
How we balanced the evidence
The Overall Score is the simple average of the eight criteria. Recommendation language follows that score and the use-case matrix above.
Scope
Botpress is graded here as AI conversation builders. Criteria scores can move as more review volume and product checks are added.